This Privacy Policy describes how P2P Software Services EOOD, UIC 207646506, with registered office and management address: Bulgaria, Stara Zagora, Hadji Dimitar Asenov 134 (hereinafter referred to as the 'Administrator', p2pmenu or p2pmenu.com), processes personal data of users in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, known as GDPR).
By using our websites, you agree to the terms described in this Privacy Policy.
We may collect the following categories of personal data:
Identification data: name, surname, email address, phone number.
Order data: information about selected products/services, delivery address.
Financial data: payment information, if applicable, processed through third-party providers.
Technical data: IP address, browser type, operating system, device settings.
Cookies and similar technologies: information about user behavior on the site (see the 'Cookies' section).
We process personal data for the following purposes:
For providing services (e.g., order fulfillment, profile management, and customer communication);
For communication with users regarding orders, promotions, and other important notices;
For marketing purposes using Facebook Pixel, Google Analytics, and Google Tag Manager for analysis and optimization of our websites;
For compliance with legal requirements and protection of legal interests.
We process your personal data on the following grounds:
Performance of a contract or taking steps prior to entering into a contract;
Legitimate interest for analysis and improvement of our services;
Your explicit consent for processing data for marketing purposes, which you can withdraw at any time.
We may share your personal data with the following categories of recipients:
Restaurants for which an order is placed, for the purpose of order fulfillment;
Third-party service providers, such as payment operators (e.g., Stripe), Facebook, Google (including Google Analytics and Google Tag Manager) for analysis and marketing;
Legal authorities when required by law.
Our websites use 'cookies' for the following purposes:
Functional cookies: necessary for the proper functioning of the website (e.g., remembering language preferences);
Analytical cookies: for traffic analysis and user behavior (through Google Analytics and Facebook Pixel);
Marketing cookies: for personalized advertisements and remarketing.
You can configure your browser to refuse the use of 'cookies' or delete already saved 'cookies' through your browser settings.
You have the following rights:
Right to access your personal data;
Right to rectification of inaccurate or incomplete data;
Right to erasure ('right to be forgotten');
Right to restriction of processing;
Right to object to processing for direct marketing;
Right to data portability;
Right to lodge a complaint with a supervisory authority, such as the Commission for Personal Data Protection in Bulgaria.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction.
All marketing emails contain an unsubscribe link through which users can opt out of receiving future messages.
For SMS messages, users can unsubscribe by following a link that leads to an unsubscribe page.
P2PMENU processes all unsubscribe requests immediately and ensures that users will not receive more marketing messages after their unsubscribe.
P2PMENU reserves the right to change this Privacy Policy. All changes will be published on our websites, and you will be notified of significant changes.
If you have questions or want to exercise your rights, you can contact us at:
Name: P2P Software Services EOOD
Address: Bulgaria, Stara Zagora, Hadji Dimitar Asenov 134
Email: support@p2pmenu.com